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Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit x 2 Security Control Room Officers for initial 4-6 month contracts with potential to extend on a rate of £17.09/hour PAYE – working four days on, four days off pattern (Early shift 6am-6pm, Night Shift 6pm-6am). These roles will be based in Edinburgh.
Responsibilities:
– Deliver the best quality of service and excellent customer communications to all levels of the organisation and their visitors
- This will include proactive monitoring of CCTV and other security systems, responding to incidents and events in a timely and professional manner.
- Carry out proactive planned and reactive security monitoring and patrols remotely and in-person, ensuring concerns and actions are correctly reported and recorded.
iii. Work as part of a team to deliver services such as answering telephone enquiries from a range of internal and external customers and facilitating remote access to designated sites during silent hours.
– Contribute to providing assurance of statutory, regulatory and professional requirements within service remit.
- Respond to actual or potential incidents, conducting initial investigations and resolution or escalating within guidelines.
- Carry out proactive planned and reactive security monitoring and patrols, ensuring concerns and actions are correctly reported and recorded.
iii. Participate in a programme of change management to improve standards and develop a culture of continuous improvement. Take responsibility for your own continual professional development.
- Understand and comply with statutory, regulatory and professional requirements.
If you would like to hear more about this opportunity please get in touch.