Website Venesky Brown
Venesky-Brown’s client, is currently looking to recruit an Assistant Supervisor for a 1 month rolling contract on a rate of £17.55/hour (PAYE). The working pattern for this role is 4 days on and 4 days off.
Responsibilities
– To effectively monitor the performance of specialist and generic frontline operational staff and resolve violations in relation to quality and breaches of Service Level Agreements.
– Ability to make best use of available resources and prioritise accordingly.
– Ability to communicate effectively with clients and customers in professional manner, demonstrating a particular focus on good “Customer Care”.
– Ability to demonstrate knowledge of Health & Safety procedures and have an understanding of the issues, which have an impact on the delivery of services.
Essential Skills:
– Driving Licence
– Current First Aid certification and/or compulsory gaining of First Aid training and certification with future refresher training.
– Ability to communicate clearly and precisely to staff and customers in a professional manner.
– Use of initiative to solve problems appropriately without being guided.
– Ability to make best use of available resources and allocate them in line with service priorities.
– Have sound arithmetical skills and excellent IT skills including use of Word, Excel, PowerPoint etc
– Understand and apply Health & Safety practices and procedures.
– Understanding and implementation of Risk Assessments.
– Is aware of and adheres to the Organisation’s Code of Conduct and understands how this impacts on employment.
– Wiling to learn new tasks and accept new ways of working.
– Willing to be flexible in your approach to work to meet deadlines and urgent priorities.
– Respects diversity and promotes equality of opportunity when working with colleagues and members of the public.
– To adhere to the organisation’s commitment to health and safety, maximising attendance, equal opportunities and compliance with all relevant policies.
Desirable Skills:
– C1 Licence with CPC
– Training to SVQ level 3 in an area appropriate to the post.
– Relevant Supervisory experience of frontline operational staff.
– First Line Management.
– Risk Assessment training.
– Experience of formal written responses to enquiries
– Ability to analyse statistical data.
– Specialised practical skills appropriate to the post.
– Be able to assess works of a minor nature and provide necessary estimates.
If you would like to hear more about this opportunity please get in touch.